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Things to bring to your appt

The Ins And Outs of How We Do Business

  • What do I need to bring for my first appointment?
    The following are needed for your first appointment: * Photo ID such as Driver's License * All Insurance Cards, if applicable * Prescription medications, if applicable
  • What is a Patient Portal?
    A patent portal helps you stay connected to your health care appointments. A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Click on the link for more information:
  • How do I receive my medical records?
    Due to the additional time and costs incurred, there is a charge of $0.25 per page for mailing copies of medical records. Otherwise there is no cost for electronic submissions. To inquire about medical records, please send a message with date and birthdate to:
  • I was told by pharmacy my prescription needs a prior authorization, what does that mean?"
    Prior authorization (PA) is a requirement that your health care provider obtain approval from your health insurance plan to prescribe a specific medication for you. PA is a technique for minimizing costs, wherein benefits are only paid if the medical care has been pre-approved by the insurance company. This is usually the case for very expensive medications. Without this PA, your insurance plan may not pay for your medication. Even then, the insurance company – not the health care provider– has the final say in the matter. An alternative medication may be needed if insurance declines to pay for the prescription.
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